The Chrome Extension for Gmail and the Add-on for Gmail are two ways Copper allows you to manage communications and contacts solely from your Gmail account. Because these eliminate some of the need to have a separate browser window with the Copper Web App open, we've created this list to show you how each of their functionalities compare.
In short, you can do more in Copper with the Chrome Extension than you can with the Add-on. The Add-on is more flexible in terms of where you can use it: You can use the Add-on in any browser or the android/ios app, whereas you can only use the Chrome extension in Chrome.
In other words, can your team use the extension or add-on instead of the web app, or will you need two browser windows open?
| Web App Feature | Chrome Extension Functionality | Add-on Functionality |
| Dashboards | No Functionality | No Functionality |
| Leads | Full Functionality + send email templates, relate emails to records, and filter Gmail by lead |
|
| People | Full functionality + send email templates, relate emails to records and filter Gmail by person |
|
| Companies | Full functionality + send email templates, relate emails to records and filter Gmail by company |
No functionality |
| Opportunities | Full functionality + send email templates, relate emails to records and filter Gmail by opportunities | No functionality |
| Projects | Full functionality | No functionality |
| Tasks | Full functionality | No functionality |
| My Tracked Emails | Full functionality | No functionality |
| Reports | No functionality | No functionality |
| Settings | No functionality. Separate extension settings let you hide the extension from certain inboxes, turn off web notifications about email tracking and hide the Gmail people widget. | No functionality |
To learn more about add-ons in general, check out our blog post.
Still have questions?
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