Compare the Web App, the Chrome Extension and the Add-on

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The Chrome Extension for Gmail and the Add-on for Gmail are two ways Copper allows you to manage communications and contacts solely from your Gmail account. Because these eliminate some of the need to have a separate browser window with the Copper Web App open, we've created this list to show you how each of their functionalities compare.

In short, you can do more in Copper with the Chrome Extension than you can with the Add-on. The Add-on is more flexible in terms of where you can use it: You can use the Add-on in any browser or the android/ios app, whereas you can only use the Chrome extension in Chrome.

In other words, can your team use the extension or add-on instead of the web app, or will you need two browser windows open?

Web App Feature Chrome Extension Functionality Add-on Functionality
Dashboards
  • No Functionality
  • No Functionality
Leads
  • Full Functionality
  • Send email templates
  • Relate emails to records
  • Filter Gmail by leads
  • Add leads
  • View default fields, but not custom fields
  • Review 5 most recent activities in activity log
  • Add activity/note
  • No search
  • No email templates
  • No ability to relate emails to records
  • No Gmail filter
People 
  • Full functionality
  • Send email templates
  • Relate emails to records
  • Filter Gmail by person
  • Add people
  • View default fields, but not custom fields
  • Review 5 most recent activities in activity log
  • Add activity/note
  • No search
  • No email templates
  • No ability to relate emails to records
  • No Gmail filter
Companies
  • Full functionality
  • Send email templates
  • Relate emails to records
  • Filter Gmail by company
  • No functionality
Opportunities
  • Full functionality
  • Send email templates
  • Relate emails to records
  • Filter Gmail by opportunities
  • No functionality
Projects
  • Full functionality
  • No functionality
Tasks
  • Full functionality
  • No functionality
My Tracked Emails
  • Full functionality
  • No functionality
Reports
  • No functionality
  • No functionality
Settings
  • No functionality
  • Separate extension settings let you:
    • Hide the extension from certain inboxes
    • Turn off web notifications about email tracking
    • Hide the Gmail people widget
  • No functionality

To learn more about add-ons in general, check out our blog post

Still have questions?

Still have questions? Ask in our Community, and get answers from our Customer Success Team as well as fellow users.

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