Slack integration

• Official comment

  

  Ursula Shekufendeh

  April 03, 2017 21:48

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  As you may know, last month we released the first version of a Slack integration. Have you had a chance to try it? Let us know if you have any feedback. Ursula

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  Bryan Hoffpauir

  August 04, 2015 20:33

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  HipChat as well - both are pretty much instantly available if you expose a customizable webhook interface

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  Artem Goncharuk

  December 07, 2015 18:57

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  Any updates on this?

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  Helena Weiser

  September 09, 2016 19:29

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  Integrate ProsperWorks with Slack to provide notifications on won opportunities, with certain conditions (i.e. opp won that is worth over X dollars)

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  Caleb Hailey

  September 22, 2016 22:37

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  I can almost not continue to use ProsperWorks unless I can figure out a way to get Slack notifications... 

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  Rahul Bansal

  October 14, 2016 10:07

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  As slack is the central hub of our entire organization, we imagine a native Slack integration would do wonders and help us get maximum from ProsperWorks.

  Here is our use case in a bit detail:

  • We have team of 4 in PW (ProsperWorks)
  • Unlike conventional sales team, we do not have independent targets
  • We work together on most leads.
  • Pankaj takes care of legal sideSandeep & Rahul technical side
  • Vivek - commercial side

  However, above roles are more of a primary.

  If Vivek is overloaded, Pankaj will create the entire proposal and seek the only review from Vivek.

  • Now we have a #bd channel in Slack.
  • If everything that is happening in PW gets "streamed" to slack anyone who is free at the moment and take some action.
  • Our sales process involves more email than phone calls.

  So slack integration is needed for more collaboration. It's like keeping an eye on "who is doing what." This is not for micro-managing thing but for helping each other.

  Another example:

  • Say there is a lead assigned to Vivek
  • Sandeep does consultancy
  • Vivek logs MOM (Minutes Of Meeting)
  • Rahul is not part of PW opportunity, but Rahul seems this note in Slack channel as part of the stream. (current zappier integration doesn't support this)
  • Rahul knows something about a point in MOM (displayed in PW note) and says, "Hey I can help with that X thing."

  One more example:

  • Rahul adds a contact
  • Sandeep sees this PW contact as part of steam in slack channel
  • Sandeep know something about them and offers details with him. (current zappier support - contact add event, but in that case doesn't provide ProsperWorks URL. So basically zappier notifications are useless as we can't jump to direct ProsperWorks page related to notification object)

  We miss Slack-integration every day. And considering how easy it is to add in term of engineering, makes me wonder why this is delayed so long!

  I hope ProsperWorks team will consider this.

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  Ursula Shekufendeh

  October 17, 2016 16:43

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  Hi Rahul,

  Thank you for the thoughtfully detailed description of how a Slack integration would help your company. We don't have an update on a Slack integration at this time, but we appreciate the suggestion, and we will keep this group posted with updates.

  Ursula

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  Helena Weiser

  October 25, 2016 13:40

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  Rahul Bansal's detailed response regarding Slack integration is exactly what we would need too.

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  Tolja van de Bilt

  April 13, 2020 10:01

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  Slack works. Now it is time for Google Chat (and then in a way we can manage the kind of updates).

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