Data Studio - Copper Connector Errors

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5 comments

  • Avatar
    Alex Bass

    I am getting the same thing with one of my clients. I'm guessing the Opportunity dataset is possibly too large? Loading takes forever and ends up resulting in an error.

    Also, is there any type of caching going on or anything? This doesn't seem very user-friendly for more large datasets (over 10k opportunity records).

    Is there any way to silo it off to just one opportunity pipeline to reduce the initial load and possibly resolve the general error we have been getting?

    It seems like it is doing an entirely new fresh pull of data each time we reload the Google Data Studio page. Isn't that a lot of pressure on your API?

  • Avatar
    Jonathan Marsalo

    Yea it's after a long attempt to load. I assumed the same thing and that's why I set the default date range to this month.

    I don't have it working at all so I can't answer any of your other questions.

  • Avatar
    Rachel Harrigan

    Hi all, going to reach out individually to collect more info!

  • Avatar
    Alex Bass

    Thank you Rachel!

  • Avatar
    Rachel Harrigan

    If anyone else runs into issues with Google Data Studio, or has a bug, please submit a request here:

    https://support.copper.com/hc/en-us/requests/new

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