Is anyone else suffering from no responses to their support tickets ... or is it just me?
I have had a ticket open for almost 9 weeks without a response despite following up and resubmitting the same issue on a new ticket number.
The front line support person says that it has been escalated and ignores any further enquiries about the status.
Does anyone at Copper actually read these Posts anyway?
Refer a different post from another client asking for a human to make contact with their business that has had no response for 5 months!