This is an advanced article that already assumes you know how to use Zapier. If you are new to Zapier, please make a free Zapier trial here and try to duplicate the steps below:
​https://prosperworks.zendesk.com/hc/en-us/articles/115000333246-How-do-I-connect-my-account-to-Zapier-

If you would also like to make activities for leads, please make a duplicate zap and replace step 2 with create/update lead.

This will only sync in future Intercom conversations, not past ones.

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