Create an activity for Person record with conversations in Intercom

How to make a new conversation in Intercom an activity on a person record in Zapier

This is an advanced article that already assumes you know how to use Zapier. If you are new to Zapier, please make a free Zapier trial here and try to duplicate the steps below:


If you would also like to make activities for leads, please make a duplicate zap and replace step 2 with create/update lead.


This will only sync in future Intercom conversations, not past ones.


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