Build smarter Forms, create pipeline records directly from submissions, and personalize your automations with delayed email sends. Plus, discover our new LinkedIn Email Finder beta, improved task filtering, and fresh mobile updates to keep everything running smoothly. Let’s dive in! 💫
Composer improvements: Pasting text into Copper’s email composer is now a smoother experience. Copper now preserves the formatting you want — bold, italics, underline, and lists, while cleaning up messy styles from external document editors.
What’s kept: ✅ text formatting (bold, italics, underline, bullets/numbers) and line breaks.
What’s removed: 🚫 hyperlinks, tables, images, and unsupported formatting.
A helpful toast now appears when you paste content so you know what’s been cleaned up.
This update fixes mysterious formatting issues like weird spacing, missing links, and full-email italics.
Company fields in Forms: You can now add company fields directly to your Forms!
Collect richer data and automatically create or update company records. No more manual entry or third-party tools.
You can now add company fields to your existing forms to start collecting the right data.
As of October 2, 2025, Forms must now include company fields to continue creating company records. More details here.
This enhancement helps you qualify leads, quote projects faster, and deliver better client experiences.
⏱️ Delay the first step of email automations: Add a thoughtful pause before your first automated email send.
Set delays in hours, days, or weeks to make your first touch feel human and perfectly timed — not instant and robotic.
Great for post-deal follow-ups, referral requests, and check-ins 30 days after a project wraps.
Connect, win, deliver, and repeat with more natural customer communication.
✍️ Form submissions can now create Pipeline Records: Form responses can now automatically create pipeline records, no manual work needed!
Collect lead or project info through Forms and instantly turn submissions into qualified pipeline opportunities.
Users can now add pipeline fields to forms, and responses will create new records directly in Copper.
Perfect for agencies, consultants, and teams using forms to capture client requests, quotes, or project details.
📧 LinkedIn Email Finder (Beta): Meet the newest addition to Copper’s Chrome Extension: Email Finder for LinkedIn.
Find a verified business email directly from a LinkedIn profile using the Copper Chrome extension.
Uses the contact’s LinkedIn URL + company domain to source a valid email in one click.
Connect with leads faster, build pipeline smarter, and skip the guesswork.
Currently rolling out in beta with usage limits.
Projects & Task filtering improvements: Task filtering is now smarter, no more subtasks disappearing when you apply filters!
Stay organized with complete visibility into all related tasks, parent and subtask alike.
Managing projects in Copper is now smoother, cleaner, and more predictable.
Subtask support in Workflow Automations: You now have the ability to automate the creation of subtasks in workflow automation.
Simplified task creation in Workflow Automations: We've added “basic” and “advanced” modes for a more user-friendly experience while creating Tasks within workflow automations.
📌 Pipeline Pinning: Pin your most-used pipelines to the left nav so they’re always front and center.
Reorder and organize your pinned pipelines however you like.
Your view is just for you, not company-wide.
You’ll see toast notifications confirming when a pipeline’s pinned or unpinned.
Ideal for users juggling multiple pipelines or switching focus throughout the week.
📱 Mobile updates:
iOS Task UX improvements: Manage nested subtasks, reorder tasks with ease, and view linked work items all in one place.
AI Email Rewriter on iOS & Android: Rewrite emails instantly on the go! Edit drafts with Copper AI directly from your mobile app.
🐞 Bug fixes & polish:
Tasks can no longer relate to themselves (no more taskception).
“Empty image” placeholders in sent emails are gone.
Merge Fields now correctly render special characters in subject lines.
Email attachments no longer remove your signature or tracking.
Fixed issues with inline images, merge field rendering in Gmail, and task sorting by priority.
Activity logs, highlighted fields, and UI glitches have all been smoothed out.
CRX activities now pin correctly to Projects.
Several backend and security updates, including Redis improvements and a pbkdf2 3.2.1 vulnerability patch, keep things stable and secure.
That’s a wrap for October! We’ve got even bigger updates in progress, so stay tuned for more enhancements next month. 👋