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How emails and logged activities sync between records
How emails and logged activities sync between records

How emails and logged activities sync between records

Success at Copper avatar
Written by Success at Copper
Updated over a week ago

People, Company and Opportunity records are often related to one another. As the result of this relationship, the emails and activities logged on one of these records are sometimes shared to another related record. Let's take a look at a few of these relationships.

When you sync an email or log an activity on a person record, your emails and activities are synced to the related opportunity and company records:

PersonRelated.png

When you log an activity on an opportunity record, it will be synced to a related company record but not to a related person record:

OppRelate.png

When you log an activity on a company, lead, project or task record, it does not sync to any related records:

CompanyRelate.png

As a reminder, emails between Copper users will not sync into your Copper account.

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