We are sorry to hear you are having trouble logging in. Please try these steps and let us know if it helps!

Watch this quick video on troubleshooting log in:

Steps:
​
​
A. Check that you are logged in correctly
​
1) Go to the URL chrome://settings and make sure you are logged in Chrome with your registered Copper email
​
​

​

​
2) Make sure you are logged into Gmail with your registered Copper email
​
​

​
​

B. Clear your Chrome data
​
1) In the Chrome menu, go to 'Preferences' ⇨ 'Privacy' ⇨ 'Clear Browsing Data'
2) Have these ticked:
* Choose 'Since the beginning of time'
​* Cookies and other site and plugin data
​* Hosted app data
* Click 'Clear browsing data'
3) In the Chrome menu, go to 'Preferences' ⇨ 'About' ⇨ make sure Chrome is updated
4) Quit and reopen Chrome
​
​
​
​
C. Sign in again

1) Try signing into Copper again. When you sign in, please click the red button and choose the account tied to your registered Copper email address
​
​

​

​
2) If you have multiple email addresses, you can also make multiple profiles
​http://www.pcworld.com/article/2089364/how-to-create-and-manage-multiple-user-profiles-in-chrome.html
​
​