We are sorry to hear you are having trouble logging in. Please try these steps and let us know if it helps!
Watch this quick video on troubleshooting log in:
Steps:
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A. Check that you are logged in correctly
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1) Go to the URL chrome://settings and make sure you are logged in Chrome with your registered Copper email
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2) Make sure you are logged into Gmail with your registered Copper email
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B. Clear your Chrome data
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1) In the Chrome menu, go to 'Preferences' β¨ 'Privacy' β¨ 'Clear Browsing Data'
2) Have these ticked:
* Choose 'Since the beginning of time'
β* Cookies and other site and plugin data
β* Hosted app data
* Click 'Clear browsing data'
3) In the Chrome menu, go to 'Preferences' β¨ 'About' β¨ make sure Chrome is updated
4) Quit and reopen Chrome
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C. Sign in again
1) Try signing into Copper again. When you sign in, please click the red button and choose the account tied to your registered Copper email address
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2) If you have multiple email addresses, you can also make multiple profiles
βhttp://www.pcworld.com/article/2089364/how-to-create-and-manage-multiple-user-profiles-in-chrome.html
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