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How to automate a follow-up and nudge for a response
How to automate a follow-up and nudge for a response

Use Copper Email Automations to automate your follow-ups and the follow-up to your follow-up

Product at Copper avatar
Written by Product at Copper
Updated over 2 months ago

Available with the following plans:

Business

Copper's Email Automation allows you to automate follow-ups with your warm relationships. There are many features designed to mirror human behaviors and make your automated outreach nearly indistinguishable from the emails you'd normally send 1x1.

In this article, we'll walk through how to use the Rekindle option to automate your follow-ups and then automatically nudge for a response. The ability to send multi-step email automations is only available to our customers on the Business plan.


πŸ’‘ Tip:

You can also use our AI email template creator to draft a rekindle outreach email that is tailored to your business and personalized with merge fields ✨


Step 1: "Checking in"

  1. Create a shared email template called Rekindle - Professional

  2. Enter the Subject "Checking in"

  3. Paste the below copy into the email body:
    ​
    Hi #FirstName,

    It's been a while since we last connected, and I wanted to reach out and see how things are going! I hope life is treating you well – I'm curious to hear what you've been up to lately. Let's catch up soon and discuss any updates or upcoming projects you might have in mind.

    Looking forward to reconnecting!

    Cheers,

    #SenderName
    ​

  4. Your email template should look like this:

    Rekindle - Professional email template

  5. Double-check that you have fallbacks for your merge fields by clicking on the merge field in the email copy
    ​

    Merge field backup text

  6. Save your email template

Step 2: "Checking in"

  1. Create a shared email template called Rekindle - Nudge

  2. Enter the Subject "Checking in"

  3. Paste the below copy into the email body:
    ​
    Hi #FirstName - just checking in to be sure you saw my message!
    - #SenderFirstName
    ​

  4. Your email template should look like this:

    Rekindle - Nudge email template

  5. Double-check that you have fallbacks for your merge fields by clicking on the merge field in the email copy
    ​

  6. Save your email template

Use these email templates to create your multi-step email automation.

If the Subjects of the email templates used within an automation match, the emails will thread as replies in the recipient's inbox.


Have a question? Contact our Customer Success Team using the in-app chat πŸ’¬

Have a suggestion? Check out the Ideas board in our Community πŸ‘₯

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